Terms of Use

Connection service

Pest Shield is a referral and connection service. We are not a pest-control company, do not perform inspections or treatments, and do not employ the independent providers to whom a request may be referred. A call does not guarantee that a provider is available in your area.

Independent provider relationship

Any estimate, appointment, service agreement, warranty, payment, or other transaction is solely between you and the independent provider. You are responsible for reviewing the provider’s credentials, licenses, insurance, pricing, terms, and suitability before authorizing work. Provider availability, response times, services, pricing, and results vary.

No emergency service

This site is not an emergency response service. If you face an immediate threat to health or safety, contact 911, poison control, animal control, or another appropriate local authority.

Permitted use

You agree to use this website only for lawful, personal purposes. You may not:

• Interfere with the operation or security of the website.
• Use automated means to scrape, copy, probe, or overload the website.
• Misrepresent your identity, location, or reason for requesting service.
• Use site content or branding in a way that suggests unauthorized affiliation.

Website information

Website content is provided for general informational purposes. We try to keep it useful and current but do not guarantee that all content is complete, accurate, or suitable for a particular pest concern. The site may be changed or discontinued at any time.

Disclaimer of warranties

To the fullest extent permitted by law, the website and connection service are provided “as is” and “as available,” without warranties of any kind, express or implied. We do not guarantee any provider’s conduct, availability, work quality, pricing, licensing status, or results.

Limitation of liability

To the fullest extent permitted by law, Pest Shield and its affiliates will not be liable for indirect, incidental, special, consequential, or punitive damages, or for losses arising from your dealings with an independent provider. Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you.

Indemnification

You agree to defend and indemnify Pest Shield and its affiliates from claims, losses, and expenses arising from your misuse of the site, violation of these terms, or dispute with an independent provider, except where prohibited by law.

Changes and severability

We may update these terms by posting a revised version. Continued use after an update means you accept the revised terms. If any provision is found unenforceable, the remaining provisions will continue in effect.

Contact

Questions about these terms may be directed to (866) 226-9248.